1. How long does the credit process take?

After we receive fully and completed credit application, it usually takes less than four business hours for a response. After customer has been approved, we will issue the lease documents to be signed and faxed back to leasezero.com.

2. What financial or credit information is necessary?

For leases under $75,000, usually a standard lease application is sufficient. Sometimes we will have additional questions. If we do, we will call you and let you know. For leases over $75,000, we will need an application in addition to your current financial statements. If you don’t have a current statement, or if it is not reviewed by your accountant, you may substitute tax returns. Your financial statements are kept in the strictest level of confidence.

3. Who actually owns the hardware?

• If the hardware is leased with a fair-market-value purchase option then the “lessor”, leasezero.com, owns the equipment and the lessee/end-user has the option to purchase the equipment at the then current fair-market-value at lease expiration. Monthly payments are lowest in a fair-market-value lease.

• If the equipment is leased on a $1.00 buyout basis, the lessee can purchase the equipment at lease expiration for $1.00. This is provided all terms and conditions of the lease have been satisfactory completed. This is also called “lease-to-own.”

• There are many permutations of the above which leasezero.com can accommodate. The FMV and $1.00 options comprise the vast majority of lease transactions.

4. My customer is having trouble with equipment, what do I do?

All leased equipment should be under warranty for the term of the lease. Customer may need to add extended warranty coverage beyond manufacturer's warranty.

For information and support call the manufacturer's customer support number.

Customer is solely responsible for the equipment during the term of the lease.

5. When do I place my customer’s equipment order?

Once leasezero.com has received a faxed copy of the lease agreement with the customer acceptance and personal guaranty (if applicable) signed and dated, we will notify you and release a PO to place and ship your customer's order.

6. When should I expect payment for the equipment?

Upon receipt of original signed contract via mail, leasezero.com will review all documents. Upon approved verification of all signatures and dates, leasezero.com will send payment as arranged.

7. Lost/Stolen equipment?

Customer must have business insurance or pay leasezero.com a monthly insurance fee if customer does not have business insurance. Stolen: if equipment is stolen, a dated official police report is needed within ten days of incident.